grovr
Features Broadcast Live Scoring Terms Download
Help — Support

Get
Support.

We usually reply within 7 working days

On this page
  1. Contact us
  2. Joining a club
  3. Sign-in problems
  4. Live streaming
  5. Scores & stats
  6. Deleting your account
  7. Feedback

Stuck, spotted a bug, or something looks wrong? Email [email protected] — a quick description plus your club name and a screenshot gets most things fixed fast.

01

Contact us

All support runs through [email protected]. Include what you were doing, the screen you were on, and roughly when it happened. If it's about a specific match, the fixture date and opposition name help us find it straight away.

02

Joining a club

Ask a club admin for your club's invite code, then enter it on the join screen after signing up. Your availability, selection and stats attach to that club from then on. No code? Your club admin can read it out from Club Settings.

03

Sign-in problems

Use Forgot password on the sign-in screen to reset by email. If the reset mail doesn't arrive within a few minutes, check spam — and if it's still missing, write to us and we'll sort your account manually.

04

Live streaming

Before you go live
  • YouTube connection. A club admin must connect the club's YouTube channel once, in Club Settings → Live streaming.
  • Permissions. The broadcasting phone needs camera and microphone access.
  • Dropped mid-match? Tap Go Live again — the same broadcast resumes, viewers keep the same link.
05

Scores & stats

Stats are derived from your club's scorecards. If an innings is missing or credited to the wrong player, a club admin can correct the scorecard and stats recalculate automatically. Anything odd beyond that, email us with the match in question.

06

Deleting your account

Profile → Delete account removes your profile and personal data, as described in the Privacy Policy. You can also request deletion by email, or via the account deletion page.

07

Feedback

Grovr is built with grassroots clubs, for grassroots clubs. Feature ideas, gripes, and "it would be brilliant if…" messages are genuinely welcome — same address: [email protected].

grovr
Privacy Policy Terms of Service Delete Account [email protected] App Store Google Play
© 2026 Grovr · All rights reserved